How to Update Smart Load Retailer 128K and 64K SIM Menu via SMS

If you’re a Smart load retailer and using the new 128K SIM card you can simply update by texting the keyword to pull the new menu. Once your retailer SIM is updated you can load promos for Smart prepaid, regular load, Talk N Text, Smart Bro, Red Mobile, Ka-Partner menu, PLDT and Cignal.

Though there’s a new option to load via USSD code, for those who prefer the old style of loading your clients via Smart Menu you need to get this update on your SIM card.

How to Update on Smart Menu Load Retailer SIM

Make sure you are using 128K Smart SIM, to confirm you can remove you’re the SIM card on your phone and look for 128K text at the back. Use the code below and use it on your respective SIM type, e.g. 128K and 64K.

Keyword applicable to 128K Retailer Sim users:

Keyword	Send to	Description
GETPREPAID	343	Smart Prepaid Menu
GETREG	343	Smart Regular Load Menu
GETBRO	343	Smart Bro Menu
GETTNT	343	Talk N Text Load Menu
GETMERALCO	343	Kuryente Load - Meralco Menu
NEW SLOAD	343	Buy Smartload via Smart Money
GETKAPARTNER	343	Ka-Partner Rewards Menu
CIGNAL	343	CIGNAL Load Menu
ENT	343	Entertainment Menu
GETPLDT	343	PLDT Menu
PULL MENU or SLOAD	343	Smartload Menu For 64K sim
SUNPRE	343	SUN Cellular load Menu and SBW Load
GET MENU	9888	Customer Support Menu

To update:

• Text KEYWORD then send 343

Note: Use the Send to number respectively.

Sample format for  Smart Bro UNLISURF50 direct loading via retailer menu, type UNLI50[space]Customer Mobile Number then send to 4122. Account must have at least P1 airtime. Phone unit must be idle for 20 minutes, with screensaver and keypad lock temporarily turned off.
For 64K Sim users:

Keyword	Send to	Description
CIGNAL	3443	Cignal Load Menu
RED	9992	Red Mobile Menu
GET BRO	2200	Smart Bro Menu (Old)

Tip and reminders:

Do not power off your phone during menu update. No Outgoing/Incoming transactions within 10 minutes until menu is successfully updated. In case of error plug-in data call *333 for menu deletion.